Judi365free Privacy Policy – Personal Data Protection for Malaysian Players

1 Introduction

Judi365free ("we", "Platform") is fully committed to protecting the privacy of every user who accesses our website, mobile app and all services we provide. This Privacy Policy clearly and transparently explains how we collect, use, store, disclose and protect your personal information.

This document applies to all registered players and visitors of the judi365free platform without exception. When you register an account, make a deposit, or simply browse our website, you are deemed to have read and agreed to this Privacy Policy.

If you have any questions about how we handle your personal data, the judi365free support team is ready to assist via 24/7 live chat or by email.

2 Personal Information We Collect

Judi365free only collects information that is strictly necessary to deliver quality services, ensure account security and meet legal compliance requirements. The following are the types of information we collect:

Information you provide directly:

• Full name, date of birth, ID card or passport number
• Email address and mobile phone number
• Current residential address
• Bank account or e-wallet details for deposit and withdrawal purposes
• Identity verification documents (KYC) uploaded during the verification process.
• Any communications you send to our support team

Information collected automatically:

• IP address, browser type and device operating system
• Session data — login times, session duration, and pages visited
• Deposit and withdrawal transaction history
• Gaming activity data — games played, total wagers, and results
• Cookie data and device identifiers for security and user experience purposes

3 How We Use Your Personal Information

Every piece of information we collect is used for defined and legitimate purposes. judi365free does not use your data for purposes unrelated to the platform's services. The following are the primary purposes for data use:

You may withdraw consent to receive promotional communications at any time by contacting our support team. Withdrawing consent does not affect any prior processing carried out on a lawful basis.

4 Data Sharing & Disclosure

Judi365free does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, under certain limited circumstances, we may share your data with the following parties:

• Payment Service Providers: Financial institutions, payment processors, and e-wallet providers required to securely process your deposits and withdrawals
• Game Providers: Gaming software providers that supply slots, live casino and other games — only the minimum data required for smooth gameplay
• Identity Verification Providers: Third-party KYC services that help us verify player identities to meet compliance requirements
• Regulatory Bodies & Authorities: Where required by law or a directive from a competent authority, we will disclose the necessary data.
• Group Affiliate Companies: Entities within the same corporate group as judi365free for internal administrative purposes only.

5 Security & Data Protection

Protecting your personal information is one of judi365free's highest priorities. We implement multiple layers of technical and organizational security controls to ensure your data remains safe from unauthorized access, use, alteration, or disclosure.

• Encryption in Transit: All data transmitted between your device and our servers is protected by TLS 1.3 protocol and 256-bit SSL encryption
• Encryption at Rest: Sensitive data such as financial details and KYC documents are encrypted using AES-256 algorithms when stored in our database.
• Layered Access Controls: Only authorized personnel with a legitimate business need may access player data, and all access is logged and monitored
• Continuous Monitoring: Our security systems are monitored 24/7 by a team of cybersecurity experts to detect and respond to any threats
• Two-Factor Authentication: You can enable two-factor authentication (2FA) on your account for an extra layer of protection.
• Regular Security Audits: Our platform undergoes independent security audits on a regular basis to ensure security standards remain up to date

6 Data Retention Period

Judi365free only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and up to two years after account closure.
• Financial Transaction Records: Retained for a minimum of seven years in accordance with applicable financial and anti-money laundering legal requirements.
• KYC Documents: Retained for the period stipulated by regulatory bodies — typically five to seven years after the business relationship ends.
• Support Communication Records: Retained for three years from the date of last communication.
• Security Log Data: Retained for 12 months for security investigation and audit purposes.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual.

7 Your Rights Regarding Personal Data

Judi365free respects your rights regarding your personal data. The following are the rights you hold and how to exercise them:

To exercise any of the rights mentioned above, please contact the judi365free support team via live chat or email. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days, with appropriate notice provided to you.

8 Cookie Policy

Judi365free uses cookies and similar tracking technologies to enhance the user experience, maintain platform security and understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies (Analytics): Collects information about how visitors use our platform — which pages are visited most often and any error messages. This data is used to improve platform performance
• Functional Cookies: Remembers your preferences such as language, region, and display settings to deliver a more personalized experience
• Security Cookies: Helps detect and prevent fraudulent activity, unauthorized access, and other security threats

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the judi365free platform.

9 Third-Party Links & Services

The judi365free platform is integrated with certain third-party services required for operations — including game providers, payment processors, and identity verification providers. Each of these third-party providers has their own Privacy Policy governing how they handle data.

Judi365free ensures that all third-party partners we work with comply with strict data protection standards through binding contractual agreements. We only share the minimum data required for the delivery of related services.

10 Privacy Policy Amendments

Judi365free reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements or changes to the services we offer.

When we make material changes to this Privacy Policy, we will notify you via an in-platform notification or email to your registered address. The "Updated" date at the top of this document always reflects the latest version of the Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how judi365free handles your personal data, we strongly encourage you to reach out to us. We are committed to addressing every privacy concern seriously and within a reasonable timeframe.

• Live Chat: The fastest way — available 24/7 directly within the judi365free platform with instant responses
• Privacy Email: [email protected] — dedicated to inquiries relating to data protection and privacy
• General Support Email: [email protected] — for all general inquiries including privacy matters

For data rights requests such as access, correction or deletion, please clearly state the type of request along with the account details required for identity verification. We will process valid requests within 30 business days from the date of receipt.